Testimonials

Renee G.

June 10, 2019

Randy and Angela were so great to work with and made the process painless. THANKS!


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Patty P.

June 4, 2019

Lisa, Loree & Lloyd, (Wait, that sounds like a rock group! Not quite as catchy as Tony Orlando and Dawn but still... :-D) Thanks so much for all your hard work to make this such a smooth transaction, especially given the short closing time-frame. You guys rock! (Ha! Ha!)


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Richard H.

May 20, 2019

I was extremely happy with the services provided to me during the entire process by Randy and his team.


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Chris B.

May 20, 2019

Lloyd Fiedler was excellent! Extremely helpful, patient, and timely. I would definitely recommend him!


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Charlie C.

That is some great news Lisa, it's been wonderful working with you, Loree and Lloyd, it's the best mortgage experience I've ever had. Thanks so very much to everyone on Fiedler Team.


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Joseph C.

May 7, 2019

Quick, competent service from Randy, that met my needs in a fast paced purchase.


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Zillow Review for Randy

Randy helped us with a tricky mortgage situation as we found our dream home almost six months before our job relocation. We were willing to close on the home several months before the start date for the new job, but that posed some obstacles for funding. Randy was able to work with us and overcome all of the obstacles and our closing went smoothly with no complications. We worked closely with both Randy and his wife, Donna. Together, they were a dream team! I highly recommend them both!!


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Daniel C.

Lloyd is a 10 out of 10. I work with people and manage relationships for a living, so I have an expectation of what good, and poor service is. Lloyd is exactly the kind of person that ANY employer seeks out, and breaks their back to keep. You have a diamond here.


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Zillow Review for Randy

Randy Bristol was recommended to us by our realtor for the purchase of a second home. Randy was professional, knowledgeable, and friendly. He helped us navigate all the financial steps along the way. He and his staff made a difficult task seem easy. The closing occurred in less than a month.


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James F.

I loved working with the John West team! Thank you for making this whole process easier!


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Zillow Review for Randy

Randy was Great! He led with honesty and confidence which was needed for a first time home buyer. Amazing to work with. Would recommend to everyone. Knowledgeable in his profession and he places his clients first. Always communicates promptly.


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Keeli B.

This (with Lloyd) was our 3rd home purchase and it was, by far, the smoothest!


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Hoyt N.

We contacted two lenders before coming to you. You explained the reason for the document requests, and the careful explanation really helped us with getting everything needed to close. Thank you again WestTeam!


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Terrance B.

This was the best experience I have had and Direct Lenders made my dream become a reality. I was with veterans United and they were the worst. I was given an approval letter yet they would not honor the loan and I almost lost the home, but you all stepped in and made the process quick to save my dream.


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Matthew P.

Lloyd and his whole team were excellent, professional and courteous.


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Amanda P.

Lloyd was extremely helpful and very responsive to questions as we worked through the loan process. Would definitely recommend him to others.


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Efrem S.

We have completed 2 home purchases with Lloyd and couldn't be happier. First rate service, responsiveness, and personal care. He is outstanding!


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Gregory P.

Lloyd did an awesome job keeping us informed. He was always willing to take our calls or promptly return our calls.


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Arlanders H.

I'd like to thank Ms. Beth Southern & the John West Team for all the work she did and all the help she gave me every step of the way.


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Zillow Review for Randy

I had a terrific experience working with Randy - I'd been working with another Lender and had already been approved and well on my way to closing when I had some unexpected hits to my credit that severely affected my creditworthiness. My lender at the time wasn't able to do anything for me, meanwhile we were under contract on two homes. It was at that point that my realtor introduced me to Randy. He was extremely helpful, educational, and fast acting to review our details. Even better, he MADE IT WORK. He literally resurrected our loan from the dead and did it all in less than 30 days leading up to our closing. During that time I found Randy very accessible, helpful, and on the ball to do everything that needed to be done to make this work for us. I can't recommend Randy and his office highly enough!


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Shauna & Blake I.

We did it !!!!! CLOSED !!!!! with Randy Bristol, Angela, and Direct Lenders - We are so appreciative of your exceptional customer service and hard work throughout this process~ couldn’t have done it without you!!


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Zillow Review for Randy

Randy kept his slogan of being at the closing in person and was helpful along the way. We got exactly what we were looking for out of the process as first time home buyers.


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Richard A.

Lloyd and his team were great to work with. They were on top of things making the loan process smooth and easy.


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Zillow Review for Randy

Randy was great. The whole process was smooth and efficient. I couldn’t have asked for a better experience. I will definitely reach out to him with any future financing needs that I may have.


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Logan C.

April 23, 2019

Randy was a breeze to work with. I also really enjoyed communicating with him and his team. Great company!


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